Microsoft-New York Class Action Settlement  
Home Page
Frequently Asked Questions
Settlement Agreement
Summary Notice
Detailed Notice

Frequently Asked Questions


Q: What is this settlement about? (Top)

A: A settlement has been reached in an antitrust and consumer fraud class action lawsuit about certain Microsoft software acquired by consumers and businesses from and including May 18, 1994 through December 31, 2004 for use in New York. Under the terms of the settlement, Microsoft will provide vouchers to eligible New York users of its Windows, MS-DOS, Office, Excel and Word products to be redeemed for cash after they purchase qualifying computer hardware or software.

Q: What benefits are available under the settlement? (Top)

A: You will receive vouchers redeemable for cash after the purchase of a wide variety of software and computer hardware products. The value of the vouchers you will receive is based on the eligible Microsoft purchases that you made from May 18, 1994 through December 31, 2004: $12 for each Microsoft Windows 95, Windows 98, Windows 98 Second Edition or Windows Millennium operating system license; $5 for each Microsoft MS-DOS, Windows 1.0 to 3.11, Windows for Workgroups, Windows NT Workstation, Windows 2000 Professional, Windows XP Home Edition or Windows XP Professional operating system license; $5 for each Microsoft Office license; $5 for each Microsoft Word license; and $5 for each Microsoft Excel license. Note: You may not make a claim for Microsoft software that was purchased for use on Apple computers or for Microsoft operating systems used on servers.

Q: What can the vouchers be used for? (Top)

A: You can exchange your vouchers for cash by submitting proof of purchases you made after February 3, 2006 of the following computer products: Any desktop, laptop, or tablet computer made by any manufacturer for any operating system platform, or any of the following devices: printers, scanners, monitors, keyboards, or pointing devices (e.g. mouse, trackball). Qualifying software includes any non-custom software offered by any software vendor for use on a desktop, laptop or tablet computer. The qualifying computer hardware or software does not have to be a Microsoft product. After you submit proof of purchase to the Settlement Claims Administrator (either with your claim form or your voucher) a check will be sent to you for the amount of your purchase. The Settlement Claims Administrator will keep track of any remaining value on the voucher for your use in making future purchases. The claim form instructions and the voucher will explain the redemption procedure in more detail.

Q: How do I know if I need a Volume License Claim Form? (Top)

A: You should use the Volume License Claim Form if you obtained any eligible Microsoft products by purchasing them through the "Open," "Select," or "Enterprise" volume license programs. If you did not make any purchases through one or more of these volume license programs, you should use the Standard Claim Form. Both forms are available on this web site.

Q: Am I a member of the class? (Top)

A: You are entitled to settlement benefits if you purchased a computer that had certain Microsoft products installed on it from and including May 18, 1994 through December 31, 2004, or if you purchased certain Microsoft software from a store, by mail or online during that same period for use in New York. The Microsoft products that are covered by the settlement are Windows, Office, Excel, MS-DOS and Word. Nearly all computers sold during the relevant period included Microsoft Windows software. That means that if you purchased a computer between May 18, 1994 and December 31, 2004, you most likely are a class member entitled to get settlement benefits. Government entities, Microsoft officers and directors, subsidiaries in which Microsoft has greater than a 50% ownership interest, any judges or justices assigned to hear any aspect of this litigation, and all persons or entities who have properly excluded themselves from the plaintiff classes previously certified by the Court are not included in this Class.

Q: Where can I get more detailed information about the settlement? (Top)

A: This web site includes links to documents that contain detailed information about the settlement, including those titled "Summary Notice," "Detailed Notice" and "Settlement Agreement." Or, if you have other questions that are not addressed on this web site, you can call 1-800-372-2368 and speak to an operator.

Q: When will benefits be distributed? (Top)

A: Settlement benefits will be mailed beginning on October 6, 2008. Benefits will be mailed on a rolling basis through the end of 2008 for standard claimants. Volume reports are being mailed on a rolling basis for volume claimants and benefits will begin mailing in late 2008.

If you have questions that are not addressed on this web site, you may call 1-800-372-2368 and speak to a customer service representative Monday through Friday between the hours of 9:00 a.m. and 5:30 p.m. Eastern Time.